Privacy policy

Effective Date: [January 2025]

Felix & Oscar respects and values the privacy of all visitors to this website. This policy outlines the measures taken to protect personal information and ensure compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information Collected

Information may be collected directly from users or through automated technologies. The data collected includes:

  • Personal details such as name, email address, and phone number are submitted through contact forms.
  • Technical information, including IP addresses, browser type, and usage data collected via cookies.

2. Use of Information

Collected data is used to:

  • Provide requested services, such as nutritional consultations or responses to enquiries.
  • Improve website functionality and user experience through analytics.
  • Communicate updates, promotions, or service-related information.

3. Data Storage and Security

All personal data is securely stored and protected against unauthorised access, misuse, or disclosure. Security measures include encryption, secure servers, and access controls.

4. Third-Party Sharing

Personal information is not shared with third parties except:

  • When required by law or legal obligations.
  • For essential service provision, such as payment processing or hosting, with trusted providers operating under strict confidentiality agreements.

5. Cookies and Tracking

Cookies are used to enhance the user experience and collect website analytics. Visitors can control or disable cookies through browser settings. For more information on cookies, refer to the website’s cookie policy.

6. User Rights

Individuals have the right to:

  • Access their personal data.
  • Request corrections to inaccurate information.
  • Request deletion of their data under specific circumstances.
  • Object to data processing or request data portability.

7. Retention of Data

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

8. Changes to This Policy

Felix & Oscar reserves the right to update this policy to reflect changes in legal requirements or operational needs. Updates will be posted on this page with a revised effective date.

9. Contact

For questions about this policy or to exercise data protection rights, please use the contact details provided on the website.

This privacy policy ensures transparency and protection for all users of Felix & Oscar services.

Scroll to Top